Cookie Policy
Cookie Policy
Last updated: [05/08/2026]
This policy explains how Ludora Games uses cookies and similar technologies on ludoragames.com, and how you can control them.
1. What cookies are
Cookies are small text files stored on your device when you visit a website. They let a site remember your actions and preferences, and help us understand how the site is used. We also use similar technologies such as pixels, tags and local storage — this policy covers all of them.
2. Your consent
When you first visit our site you'll see a cookie banner. Only strictly necessary cookies are set before you make a choice. Everything else — analytics, session recording and advertising — is only set once you've given consent.
You can change or withdraw your consent at any time via the cookie settings link in our footer.
3. The cookies we use
Strictly necessary (no consent required)
These make the site work. They keep your basket contents, remember your login, process your payment securely and protect against fraud. Set by Shopify, our payment providers (Shopify Payments, PayPal) and our cookie consent tool. The site can't function without them.
Analytics and performance (consent required)
These tell us how people find and use the site, so we can improve it.
| Tool | What it does |
|---|---|
| Google Analytics 4 | Visitor numbers, traffic sources, pages viewed, purchases |
| Shopify Analytics | Store performance and sales reporting |
Session recording and heatmaps (consent required)
These record how visitors move through pages — clicks, scrolling and mouse movement — so we can see where the site is confusing. Recordings are pseudonymised and we configure these tools to mask text entered into forms, including names, addresses and payment details.
| Tool | What it does |
|---|---|
| Hotjar | Heatmaps and session recordings |
| Lucky Orange | Heatmaps and session recordings |
| Microsoft Clarity | Heatmaps and session recordings |
Advertising and marketing (consent required)
These let us measure whether our ads work and show relevant ads to people who've visited us.
| Tool | What it does |
|---|---|
| Meta Pixel (Facebook/Instagram) | Measures ad performance, builds audiences, shows retargeting ads |
| Google Ads | Conversion tracking and remarketing |
| Klaviyo | Recognises subscribers, tracks email opens and clicks, and links them to site activity |
Automation
We use Zapier to pass data between the tools above. Zapier doesn't set cookies on your device but does process data collected by them.
4. Third-party data
The providers above are independent data controllers or processors and handle data under their own policies:
- Google: policies.google.com/privacy
- Meta: facebook.com/privacy/policy
- Microsoft: privacy.microsoft.com
- Shopify: shopify.com/legal/privacy
Some of these transfer data outside the UK and EEA. Where they do, transfers are covered by the UK International Data Transfer Addendum, Standard Contractual Clauses or an adequacy decision.
5. How long cookies last
Session cookies are deleted when you close your browser. Persistent cookies stay on your device for a set period — typically from a few days up to 24 months, depending on the provider. Advertising cookies generally last longest.
6. Managing cookies
Beyond our banner, you can:
- Block or delete cookies in your browser settings (this may break parts of the site)
- Opt out of Google Analytics at tools.google.com/dlpage/gaoptout
- Manage ad preferences in your Facebook and Google account settings
- Turn on Do Not Track in your browser, though not all providers honour it
7. Contact
Questions about this policy or how we handle your data: hello@ludoragames.com
You can also complain to the Information Commissioner's Office at ico.org.uk.